T&Cs

Terms and Conditions

1. DEFINITIONS

Agency: London Nanny Agency, registered under Royal Recruitment s.r.o.

Client: Any individual, family, or entity engaging the Agency to provide childcare recruitment services.

Candidate: Any nanny, governess, maternity nurse, or similar childcare professional introduced by the Agency.

Registration Fee: Non-refundable fee of £500 payable to initiate the search process.

Placement Fee: 25% of the Candidate’s agreed annual gross salary, payable prior to the Candidate’s start date.

2. REGISTRATION

Clients must complete the online Registration Form to begin the search.

Submission of the Registration Form constitutes full acceptance of these Terms and Conditions.

The Registration Fee must be paid before any candidate profiles are released.

3. AGENCY FEES

The Placement Fee is 25% of the agreed annual gross salary.

The Placement Fee must be paid in full prior to the Candidate’s start date.

Late payments incur an additional fee of £100 plus 5% per month.

4. OFFER AND ACCEPTANCE

An offer of employment to a Candidate constitutes acceptance of responsibility for the Placement Fee.

The Placement Fee is due even if the Candidate is employed for fewer hours, different duties, or a different position than initially discussed.

5. TEMPORARY TO PERMANENT POSITIONS

If a temporary placement is extended or becomes permanent, a full Placement Fee will become due.

Clients must notify the Agency immediately if there are any changes to the Candidate’s role, duration, or conditions.

6. RESPONSIBILITIES

The Client is responsible for:

Ensuring compliance with employment, tax, visa, and labor laws.

Providing a safe and appropriate working environment.

Ensuring that the Candidate's salary and benefits are paid according to agreement.

The Agency is not the employer of the Candidate and accepts no liability for the Candidate’s actions.

7. NON-CIRCUMVENTION

The Client agrees not to bypass the Agency by hiring Candidates introduced by the Agency without paying the appropriate fees.

Rehiring or extending employment with a Candidate within three years of introduction will incur a new Placement Fee.

8. REPLACEMENTS

If a Candidate leaves within 12 weeks of the start date, the Agency may, at its sole discretion, offer one replacement search.

No refunds are provided.

Replacement searches are only available if:

All fees were paid on time.

The working conditions match those initially agreed.

The departure is not due to the Client's unreasonable behavior.

9. CANCELLATION

If a confirmed placement is canceled by the Client before the Candidate’s start date, a cancellation fee of 30% of the full Placement Fee will be charged.

10. CONFIDENTIALITY

All information shared between the Agency, Clients, and Candidates must remain confidential.

Personal information may not be shared without express written consent.

11. LIABILITY

The Agency makes every reasonable effort to vet Candidates but cannot guarantee suitability.

The Agency shall not be liable for any loss, damage, or expense resulting from the acts or omissions of any Candidate.

12. GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

By proceeding with registration, the Client confirms full acceptance of these Terms and Conditions.